TRACKING MY ORDER

Please click the bottom link to track orders being delivered by Canada Post. Use the tracking number provided when you completed your transaction and input it into the field.

For local deliveries being conducted by our store, please refer to the estimated date of arrival provided when you completed your transaction. 


SHIPPING INFORMATION

  • Delivery times cannot be guaranteed
  • Generally deliveries are conducted Monday to Friday between the hours of 8:00am -5:00pm
  • At certain peak times of the year, delivery times may be extended
  • Goods are typically dropped off close to the front door of houses and at the ground level lobby of condominiums and apartments
  • Access to private property may need authorization by the property owner
    • Without authorization from the property owner, Golden Acre may not be able to conduct the delivery
  • Deliveries can only be made within Canada
  • Deliveries to remote geographical areas within Canada may be restricted
  • Deliveries can only be made to address with a registered street address or route number.
  • Deliveries cannot be made to PO boxes 


SHIPPING FAQs

How do I know my order has shipped?

We will send you an email to confirm when your order has been processed and shipped. 

 

When will my order arrive?

Please click the bottom link to track orders being delivered by Canada Post. Use the tracking number provided when you completed your transaction and input it into the field.

For local deliveries being conducted by our store, please refer to the estimated date of arrival provided when you completed your transaction 

 

What is the cost of shipping?

Shipping rates and locations can be found here